Your restaurant's busiest team member works 24/7 and never takes a break.
EatApp's AI chatbot handles customer enquiries around the clock — answering questions, taking reservations, and converting website visitors into customers. Even when your team is in the kitchen, at home, or asleep.
HOW MANY BOOKINGS ARE YOU LOSING AFTER HOURS?
Most restaurant enquiries don't happen during service hours. Customers search for restaurants in the evening, on their lunch break, or on a Sunday when they're planning the week ahead. If your website doesn't respond to them when they're ready to engage, they move on to the next option.
A restaurant that responds instantly — even at 11pm — converts more of those visitors into customers than one that asks them to call back during business hours. EatApp's AI chatbot is on your website around the clock, ready to answer questions, help customers choose a booking time, and capture their details. Nothing falls through the cracks.
WHAT YOUR AI CHATBOT TAKES CARE OF
🕐 Opening hours and location The most common restaurant question — answered instantly, every time.
📋 Menu enquiries Customers can ask about specific dishes, daily specials, or seasonal offerings — the chatbot answers based on your current menu.
🌿 Allergen and dietary questions Handles common allergen queries (gluten-free, vegan, nut allergies) — reducing calls and emails on routine questions.
📅 Reservations Walks customers through the booking process — date, time, party size, special requests — and captures their details for confirmation. Connected to your reservations system.
🎉 Private dining and events Qualifies private dining enquiries — collects the basics (date, guest numbers, occasion) and routes the lead to your team to follow up.
🚗 Parking and accessibility Answers practical "visit planning" questions that come up before a booking is made.
🔁 Handoff to human Complex enquiries, complaints, or anything outside the chatbot's scope gets flagged and routed to your team — with the conversation history intact.
CONFIGURED FOR YOUR RESTAURANT
EatApp's chatbot isn't a generic template dropped onto your website. It's configured specifically for your restaurant — your menu, your hours, your policies, your brand voice. It sounds like your restaurant, not like a customer service bot. And as your menu or policies change, we update it to stay current.
THE FIRST-MOVER WINDOW
“Most Australian restaurants don't have a chatbot on their website yet. The ones that do respond to after-hours enquiries instantly”
— and book more tables as a result. The window to get ahead of your local competitors is still open.
READY TO CONVERT MORE WEBSITE VISITORS INTO CUSTOMERS?
A free audit shows you how your restaurant appears online — and where an AI chatbot would make the biggest impact on conversion.
Ready to grow your restaurant’s online presence?
Get in touch and we’ll give you straight advice on what will actually make a difference. No obligation.