Online ordering that actually works for your restaurant — not against it

SECTION 2 — THE TWO ORDERING PROBLEMS

Disappointed with your current online ordering system?

Maybe it goes down at the worst possible time — a Friday night, a long weekend, a promotion you've been building towards. Maybe it's rigid and doesn't fit the way your restaurant actually operates. Maybe you've raised issues with support and nothing changes. Or maybe it just quietly underdelivers — it takes orders, but it doesn't grow your business.

When your ordering system feels like something you work around rather than something that works for you, that's the signal it's time to look at something better. EatApp is built differently — and for most restaurants that switch, it's the last ordering platform they need.

Still sending 25–35% of every order to UberEats?

If your restaurant takes $5,000 in online orders a week through the aggregators, you're handing over $1,250–$1,750 every week. That's $65,000–$91,000 a year going to a platform that owns your customers, controls your data, and can change its terms whenever it chooses.

EatApp gives you a fully branded, commission-free ordering system — built into your own website, with every customer's data going directly to you.

EatApp is different. Not because it's cheaper — because it works harder for your business.

SECTION 3 — WHAT'S INCLUDED

Everything your restaurant needs to take orders online — without the middleman

🖥️ Fully branded ordering page Your colours, your logo, your menu — it looks like your restaurant, not a third-party platform.

📱 Works on every device Customers can order from their phone, tablet, or desktop — no app download required.

🔄 Integrated into your website Ordering lives on your own website, so customers never leave your brand ecosystem to place an order.

📊 Real-time order management Orders come through to your kitchen display or printer instantly — no delay, no confusion.

📧 Builds your customer database automatically Every order captures customer contact details — feeding directly into your email and SMS marketing.

🎁 Discount codes and promotions Run your own specials, promotional offers, and discount campaigns — without asking anyone's permission.

💳 Secure payments, direct to you Stripe-powered payments go directly to your account. No waiting for weekly payouts.

🤝 Real support when you need it A team that knows restaurants is on the other end of the phone. Not a ticket queue.

SECTION 4 — THE DATA ANGLE

Every order is more than a sale. It's a customer relationship

When a customer orders through UberEats, their data belongs to UberEats. They know what your customers like, when they order, and how often they come back. You see a deposit. Nothing else.

When a customer orders through a basic standalone platform, you get the order — but the data often stops there. No connection to your marketing, no automated follow-up, no intelligence about who your best customers are or when to reach them.

When a customer orders through your EatApp system, that data is yours — and it works for you. Their name, their email, their order history, their preferences. Our AI-powered marketing tools use that data to send personalised email and SMS campaigns: the right offer, to the right customer, at the right time. A customer who orders every Friday night can get an automated SMS offer before the weekend. That's not just good marketing — it's the kind of system big chains spend hundreds of thousands building. For independent restaurants, $97/month makes it accessible.

If EatApp's system brings back just one extra table of regulars per week, it's already paid for itself.

“EatApp has helped us to increase our online ordering through our mobile app and website by a good 25%. EatApp has been instrumental in ensuring that the traffic online has been diverted to our App and website, reducing our outgoings to aggregators.”

— Spice n Ice, Adelaide SA

SECTION 5 — ADDRESSING THE OBJECTIONS

The honest answers to the questions we get asked most

Objection 1: "My customers use UberEats — they won't order direct."

It's the most common concern — and it's understandable. Aggregators have spent hundreds of millions training customers to order through their apps. But the data tells a different story.

Customers who discover a restaurant they love will order directly if you make it easy enough. The key is directing them there — a prominent "Order Now" button on your website, a link in your Google Business Profile, and a QR code on your table. Most restaurant owners who switch to direct ordering are surprised by how quickly customers follow.

The goal isn't to abandon aggregators overnight. Many EatApp clients run both — they stay on UberEats for discovery, while actively pushing their regulars to order direct. Over time, the direct ordering percentage grows, and the commissions shrink.

Objection 2: "I'm already on a platform — is $97/month really worth switching?"

That depends entirely on what your current system gives you. If it's just taking orders — and not building your customer database, connecting to your email marketing, or integrating into your website — then you're paying for a fraction of what you need, and piecing the rest together yourself.

EatApp at $97/month isn't an ordering tool. It's the ordering layer of a connected marketing platform. If your current platform doesn't do that, you're probably spending more than $97 to get the same outcome — just spread across multiple tools and suppliers.

SECTION 6 — HOW IT WORKS

Switching is simpler than you think — and we handle it

Step 1 — We set everything up We build your ordering page, upload your menu, configure your payment settings, and integrate it into your website. If you're switching from another platform, we manage the transition — no downtime, no lost orders.

Step 2 — You start taking orders Once live, customers can order directly from your website. Orders come through to your device or kitchen printer in real time.

Step 3 — You build your customer base Every order automatically adds the customer to your database — ready for email campaigns and SMS offers.

SECTION 7 — RESTAURANTS THAT MADE THE SWITCH

“EatApp has helped us to increase our online ordering through our mobile app and website by a good 25%. EatApp has been instrumental in ensuring that the traffic online has been diverted to our App and website, reducing our outgoings to aggregators.”

— Spice n Ice, Adelaide SA

“We love working with EatApp and have been working with them for over 14 years. Our online ordering sales are up, function enquiries up, reservations up and we now have a large customer database we connect with on a regular basis.”

— Himalaya Restaurants, Sydney NSW

SECTION 8 — THE BIGGER PICTURE

Ordering is the foundation. Here's what you can build on top of it

The ordering system captures your customers. Local SEO brings new ones to your door. Email and SMS marketing brings them back. When all three work together — on one platform, managed by one team — the results compound.

FINAL CTA

Ready to see what EatApp's ordering system could do for your venue?

Get in touch and we'll show you exactly how it works — and what it could mean for your margins and your customer relationships.

No lock-in contracts. No setup surprises. Real people to help you get started.

FAQ

How much does a restaurant online ordering system cost? EatApp's ordering system is $97/month flat — no per-order fees, no hidden charges. You pay the same whether you take 10 orders a week or 1,000. Compare that to aggregators taking 25–35% of every order, and for most restaurants, EatApp pays for itself within the first few weeks.

How long does it take to set up online ordering? We handle the setup for you — building your branded ordering page, uploading your menu, and integrating it into your website. Most restaurants are live within 5–7 business days. If you're switching from another platform, we manage the migration so there's no gap in orders.

Can I run my own promotions and discount codes? Yes — full control. You can create discount codes, run time-limited offers, and bundle deals directly through your ordering page. No approval needed from a third-party platform, no complicated commission structures. You decide the promotion, and it goes live.

What payment methods does the ordering system accept? EatApp processes payments via Stripe, which accepts all major cards — Visa, Mastercard, American Express, Apple Pay, and Google Pay. Payments go directly to your account in real time; there's no waiting for weekly payouts like you get with aggregators.

Do my customers need to download an app? No. Customers order through a fully branded web page on your website — no app download, no registration required. They can bookmark it, and next time they want to order, it's one click away. Mobile-optimised so it works perfectly on phones too.

Can I switch from my existing ordering platform to EatApp? Yes. We've moved hundreds of restaurants from platforms like Flipdish, OrderUp, Bopple, and others. We handle the menu migration, customer data transfer, and timing — you'll have zero downtime and no lost orders during the switch.